Software Sales and Support Engineer is responsible for solving post-sales technical issues and commercial enquiries in pre-sales phase. You are required to prepare and give presentations to demonstrate our solutions for customers. You will generate marketing and sales tools to drive direct sales revenue, working to a promotional monthly calendar which you will manage.
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Job descriptions
- Delivers technical support for software applications
- Create new knowledge base articles together with the technical team
- Assist in the training of our software users
- Monitor data center applications
- Perform daily systems and applications availability checks
- Maintain up-to-date product technical specifications
- Monitor relevant market developments and generate new sales
- Actively keep your knowledge about our market up to date
Job requirements
The Engineer must possess:
- Diploma/Bachelor???s Degree in Civil engineering preferably with 2+years working experience in construction related field desired
- Some experience in a sales support position in a technical business environment, preferably in geo-science or civil engineering
- Exceptionally strong technical trouble-shooting and problem-solving skills
- Debugging and analytical skills
- Excellent organization, communication and interpersonal skills
- Excellent presentation skills
- Proactive, self-starter with a good sense of responsibility
- Willing to travel overseas
- Proficient, both verbal and written, in English and preferably Chinese
Competency and Attributes:
- Excellent communication skills both externally and at all levels within the company, both written and verbal
- Ability to work under pressure and to tight deadlines
- Enthusiastic, self-confident and self-motivated
- Good organizational skills
- Superior planning and time management skills
- Ability to use initiative and be resourceful
Ability to make things happen
To apply for this position, please email your Resume to career@geosoft.sg.